UK News
Iceland and Co-Op won’t force customers to wear masks in store
Despite new rules on mask wearing in shops and on public transport coming into force this week, the supermarkets say staff won't force customers to comply
Responding to new rules coming into force around mask wearing, supermarket bosses at Co-Op and Iceland have both said that their staff won't force customers to wear masks when shopping in stores.
In spite of new Covid rules coming into force from Tuesday this week, the supermarkets have said they won't be asking staff to enforce them.
Citing the "long-term recovery of the high street", Iceland's managing director Richard Walker said his staff could not and should not be asked to intervene if they see a customer in the store who is not wearing a mask.
He added: "we need to continue to encourage people to shop in stores if they feel comfortable".
The Co-Op has also said it would not be enforcing the use of face coverings and that customers will not be refused service at checkouts if they are not wearing one, reports The Sun.
Speaking to the Daily Mail, Mr Walker said: "We fully support the reintroduction of compulsory face masks in shops, however, we won't be asking our store colleagues to police it.
"Our store teams, alongside all retail workers, have shown heroic efforts in terms of ensuring safety for customers and building back consumer confidence and it's crucial that we stay focused on the long-term recovery of the high street.
"We need to continue to encourage people to shop in stores if they feel comfortable, and I'm hopeful that the latest guidelines won't discourage customers from doing so."
What are the new rules on mask wearing in England?
The comments come in response to announcements made over the weekend that rules on mask-wearing will be made stricter from Tuesday, 30 November 2021.
The public will be required once again to wear masks on public transport and in shops, banks and post offices, with police given renewed powers to issue those seen not to be complying with fines of between £200 and £6,400.
The new rules do not apply in bars and restaurants, however, nor in school classrooms, theatres, or cinemas.
What other measures are being brought in?
The Prime Minister has said that anyone arriving in England will need to take a PCR test for Covid-19. This must be taken on the second day of their arrival.
Travellers to England must then self-isolate until they have provided a negative test result.
Why have the measures on mask wearing been brought in now?
The new restrictions have been brought in in response to a new variant of Covid called Omnicron, which was named a "variant of concern" by the World Health Organisation on Friday.
So far, two cases have been detected in the UK and six in Scotland. The new variant is thought to be more transmissible, with scientists pointing to mutations in its spike protein.
They will be reassessed in three weeks time, on 21 December.
Feature image - Commons Wikimedia / Commons Wikimedia
UK News
New study crowns Leeds as one of the friendliest cities in the UK
Clementine Hall
New research has revealed a global ranking of cities with the best customer service, with Leeds taking one of the top spots.
If you've been wondering which cities across the world are the friendliest of them all, then look no further because MoneySuperMarket have done the work for us in a new study.
In a world where social media culture plays a huge part in people's lives, online customer reviews are pretty important to local businesses.
To uncover the global locations that are home to the best customer service, the businesses insurance experts analysed over 100,000 reviews of leisure and hospitality businesses in 107 cities worldwide.
They looked at the language in the reviews to see how often friendly workers and staff were mentioned, building a global ranking of the cities where customer service truly stands out.
Out of a whopping 107, Leeds came in at a very respectable number 12. Now we think that's pretty good going.
Outside of the UK, Hanoi, Paris, Montreal and Abu Dhabi were highlighted for their friendly customer service whilst Edinburgh tops the global ranking, with Liverpool, Birmingham and Bristol also making the world’s top 10.
The top 10 cities in the UK with the best customer service are as follows:
- Edinburgh
- Liverpool
- Birmingham
- Bristol
- Belfast
- Leeds
- Glasgow
- Cardiff
- Manchester
- London
Alicia Hempsted spoke on the study: “As businesses grow and engage with more customers, it’s important to make sure they’re protected. Public liability insurance is an important safeguard for those working with the public, helping to cover costs if something goes wrong, while also showing customers that their experience is taken seriously - from the moment they walk through the door to long after they’ve left.”
Read more from The Hoot Leeds: ‘This Yorkshire city has it all’ – Leeds crowned as one of the UK’s most underrated city breaks
Featured image - The Hoot Leeds
UK News
Prime Minister expected to announce extra bank holiday if England win the 2026 World Cup
Danny Jones
Prime Minister Keir Starmer is reportedly set to announce an extra bank holiday if England win the 2026 FIFA World Cup.
What a way to sign off from the highest office in Great Britain, eh?
According to Sky News journalist Beth Rigby, the outgoing PM is expected to reveal an extended period of celebration across the country if/should/WHEN (you’ve got to believe) the Three Lions reach this year’s World Cup final and lift the biggest prize in global sport.
Starmer may be gearing up to leave No. 10 Downing Street soon, but he can certainly earn himself a few more points in the pros column should this familiar rumour come to fruition.
As Rigby states in her post on X, this decision would fall just before the transition in leadership, with Greater Manchester’s own Mayor Andy Burnham all but confirmed at the head of the table already within the Labour Party cabinet.
The incumbent announced he would resign last month, with Burnham declaring himself in the running not long after, winning the Makerfield seat and marking his return as an MP after nearly a decade away from Parliament.
Regarding the still only potential bank holiday – Thomas Tuchel’s side still need to make it through the quarter-final and the semis, remember – the Sky reporter states that the following Friday, 24 July, is the most likely date.
Understandably, plenty on social media are already rejoicing over the prospect, but some aren’t content with waiting a week to carry on the post-trophy lift party, with many arguing that it should be the Monday morning immediately after the final next Sunday (19/2/2026).
Let’s be honest, there’ll be lots of people pulling sickies regardless of whether or not their bosses are left to grant a day off.
Many have already rightly argued that such decisions should have been made in the past after the Lionesses won not just one but two back-to-back European Championships; we’re willing to forgive and move on if the powers that be make it happen this time.
Once again, all of this is still yet to be verified by Starmer himself, though both he and Burnham have hinted at a bank holiday previously.
Starmer recently said that despite always believing England will “go all the way”, he didn’t want to jinx anything, simply telling the BBC’s Chris Mason: “Ask me again if we make the final.”
Either way, the general jubilation should England end 60 ‘years of hurt’ will be nothing short of colossal, and it would only feel right given the sheer gravity of the would-be achievement.
We’re even getting excited merely by the idea of some additional and, at present, strictly hypothetical pre- and post-match entertainment…
Read more: Leeds shoppers can take part in a real-life supermarket sweep competition
Featured Images — No. 10 Downing Street (via Flickr)/Ank Kumar (via Wikimedia Commons)
The Hoot -
29th November 2021 
