The Government is investigating a number of companies for 'misleading' pricing practices.
The Competition and Markets Authority (CMA) has launched three new consumer protection investigations into Trainline, Virgin Atlantic, and RED Driving School over concerns that customers were not shown the total price upfront when buying things like train and coach tickets, holidays, or even driving lessons.
The investigations are part of a wider CMA clampdown on misleading pricing practices - in this instance, where mandatory charges are separated from the headline price, or added later in the buying process, which is known as drip pricing.
These practices leave consumers facing 'unexpected' costs or having to calculate the so-called true cost themselves.
Such practices can also impact competition between businesses, as a firm using drip pricing may falsely appear to be cheaper than a competitor pricing correctly, and therefore attract more customers.
Trainline is being investigated over whether all mandatory fees have been included in the upfront prices displayed to consumers buying tickets in advance on its app and website, while Virgin Atlantic's investigation will focus on whether mandatory resort fees and local taxes have been included in the upfront prices shown to customers buying package holidays.
Trainline and Virgin Atlantic are among the companies being investigated for 'misleading' pricing / Credit: Northern | Aric Cheng (via Unsplash)
RED Driving School is being investigated over how a mandatory booking fee and 'digital' fee have been displayed to people booking driving lessons - specifically whether these fees have been included in the total upfront price.
"At a time when many households are watching every pound they spend, it is important that people are not surprised by extra fees," commented Emma Cochrane, who is the Executive Director for Consumer Protection at the CMA.
"Clear pricing helps people compare offers confidently and choose the option that works best for them.
"Unexpected mandatory charges make this much harder, which is why the CMA initially put these firms on notice over concerns about their pricing practices and is now opening formal investigations."
The CMA says it's at the beginning of its investigations and has reached no conclusions about whether these firms have broken the law.
If it finds there has been an infringement of the law, the CMA can order businesses to pay compensation to affected customers or be charged up to 10% of global turnover.
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Leeds pizza shop hailed ‘exceptional’ and ‘best in the UK’ by major reviewer
A Leeds pizza takeaway has received a glowing review from popular review duo.
Edges Pizza opened up their first permanent spot in Leeds back in June this year, after making a name for themselves slinging out pizzas at multiple pop-ups across the city.
Owners Grace and Edge from Harrogate opened Edges Pizza two years ago, taking inspiration from trips to New York over the years.
Images: The Hoot Leeds
Their pizzas are a love letter to the class New York slice, think thin and crispy rather than chewy and floppy. But above all else, think absolutely delicious.
And now, they've caught the attention of a major review page, with Bite Twice Food Reviews (a page with almost 300k followers) paying Edges a visit.
The food review duo of Gerry del Guercio and Paul Delany popped up in Holbeck beneath the arches to get their hands on a pizza, and the outcome is brilliant.
In the video, Bite Twice said that the pizza is 'f**cking exceptional' and up there with 'one of the best pizzas in the UK'.
Before even taking a bite, they said: "On aesthetic, I don't think anywhere in the UK is doing pizza like this".
Images: The Hoot Leeds
Then after the first bite, they go on to say: "There are very few pizzas in the UK that create this, I’m a little bit blown away".
As Londoners themselves, they go on to say that Edges is 'easily hitting with the best that we’ve got down south'.
And if that's not high praise enough, they sign off the video saying: "Leeds has got an absolute gem. I give this a stamp so hard my foot went through the pizza. Edges. Don Level."
Yorkshire-set Christmas film by Leeds director starring Richard E. Grant set to hit UK cinemas next month
Clementine Hall
A brand-new Christmas film is hitting cinemas nationwide next month - and it’s a proper Leeds success story.
Jack Spring directed his first feature film at just 19 years old and has spent the last decade carving out a career in independent film, as well as co-founding Leeds-based production company Shush Films.
His first movie, Destination: Dewsbury, was shot just down the road in - you guessed it - Dewsbury. And after moving to Leeds from Grimsby, Jack became determined to build his business from the city, putting down roots and growing his production company here.
Image: Supplied
Now, after years of working on independent projects, Jack has taken his biggest leap yet with a brand-new Christmas film, Merry Christmas Aubrey Flint.
Set in Yorkshire, Merry Christmas Aubrey Flint follows Aubrey Flint, a reclusive model soldier painter with a lifelong hatred of Christmas, who is sentenced to community service at Willow Lodge - a retirement home on the brink of closure.
Roped into helping with a chaotic production of Charles Dickens' A Christmas Carol, Aubrey clashes with its interesting set of residents...
And the cast is about as star-studded as it gets, featuring Richard E. Grant, John Bradley, Celia Imrie, Adjoa Andoh, Sophia Di Martino, Adrian Rawlins and Kiell Smith-Bynoe.
Image: Supplied
The heartwarming festive comedy will hit cinemas nationwide on Friday 6 November - a huge milestone for a Leeds-based director and production company, taking a homegrown Yorkshire story to audiences across the country.
You just can't beat a proper wholesome British Christmas film, so you can best believe we'll be watching in the cinema, popcorn in hand.