New research has revealed that almost 40% of UK shoppers have failed to scan at least one item when using self-checkouts.
Self-checkouts started to become popular in the UK in the 1990s, and since then have evolved to meet consumer demands and solve the problem of queueing, especially taking on a life of their own in supermarkets from the 2010s onwards… but now, some exclusive new research for The Grocer has revealed that could be causing more hassle than they’re worth.
A national survey of more than 1,000 shoppers found that only 63% said they ‘never’ failed to scan an item when using self-checkouts, which leaves almost two in five who do so at least occasionally.
A third (32%) also admitted to having weighed loose items incorrectly, while 38% said they had put through an incorrect loose item.
Experts say these statistics show that “a new breed of shoplifter” has been created.
Image: Aldi
“You’re creating opportunities for people who otherwise wouldn’t even think about shoplifting,” commented Matt Hopkins, who is an associate professor in criminology at the University of Leicester,
When it comes to the biggest culprits of failing to scan items at self-checkouts, the survey revealed that the under 35 age group, and men overall, came out as the most common, but it’s unclear whether this could be blamed on system error, missing barcodes, or rushing shoppers, instead of being intentional.
Surprisingly though, despite public perception and a recent headline-grabbing move by supermarket chain Booths to remove self-service checkouts from all but a select few of its busiest stores, this new research also shows that shoppers actually prefer to use self-checkouts (54.2%), over staffed checkouts (29.8%).
“In a short space of time, the self-checkout option has gone from zero to an accepted norm – and now to an active preference for many,” commented Lucia Juliano, the UK head of research and client success at Harris Interactive.
The speed and relative freedom provided by self-checkouts were the main advantages of using them, according to shoppers, with 56% choosing to use them because they’re faster.
52% cited the fact that self-checkouts allow them to ‘go at [their] own pace’.
Juliano did, however, comment that shoppers’ preference for self-checkouts may only be a reality “when there are no tech issues during the transaction”, which is said to be the “biggest bugbear by far” according to the survey.
“Retailers need to ensure the tech is spotless, the space is ample and staff are quick to intervene when needed,” Juliano concluded.
American pop singer Kesha has dropped out of the Pitbull-fronted Roundhay Festival line-up, with a major shake-up announced today.
The second instalment of artists for Pitbull's headline Roundhay Festival show has been announced and it's missing highly-anticipated and originally-announced artist Kesha.
Festival organisers have said that the star will no longer be able to perform due to 'unforeseen scheduling conflicts'.
The American singer's musical adventure has taken a 'Joyride' since becoming independent in September 2024 and releasing her sixth studio album "." or Period almost a year ago.
Now, Kesha's title as 'Special Guest' has now been handed over to three very impressive artists who also shared a role in soundtracking some of the 2010s biggest hits.
Kesha was originally listed as a 'Special Guest' for Pitbull's Roundhay Festival gig in Leeds this July / Credit: Brendan Walters / Press Shots
One of these new artists is Jason Derulo, who is ready to treat the crowd to his array of chart-topping melodies like: 'Whatcha Say', 'Talk Dirty to Me', 'Trumpets'.
Another act who knows a thing or two about travelling the globe like Mr. Worldwide is 'Miami 2 Ibiza' hitmaker Tinie Tempah - things are definitely about to get 'Frisky'.
The final artist joining this already impressive list of names is Lil Jon who's bringing his high energy tracks to Roundhay Park such as 'Turn Down For What', 'Shots' and 'Get Low'.
Jason Derulo is just one of the artists making up the all-new Pitbull Roundhay Festival line-up / Credit: Wikimedia Commons (via Supplied)
Kesha's departure from this Leeds gig comes as a complete shock as the star is still set to play a whole host of UK festival dates including a BST Hyde Park show in London on 10 July.
In a statement shared via social media, Roundhay Festival has stated the reason for this very big change to the line-up:
"Due to unforeseen scheduling conflicts, Kesha will no longer be joining us this July. We hope to welcome her to Roundhay Park in the future."
Although fans who have already bought tickets to the show might still be 'Praying' for Kesha's return to the Roundhay Festival bill, it's safe to say these artists are a great addition.
Pitbull is coming to Roundhay Park in Leeds on Friday 3 July 2026 and so far he's bringing along Jason Derulo, Tinie Tempah and Lil Jon with more acts to follow - Tickets HERE.
Popular Leeds boutique gym and reformer pilates studio suddenly shuts down
Daisy Jackson
One of Leeds' leading boutique gyms, and its sister reformer pilates studio, has shut down suddenly.
Both TRIB3 and PILAT3S announced their shock closure last night, as owners seek new operators to take over the spaces.
TRIB3 is known for its high intensity workouts, where members move between treadmills, assault bikes, and free weight zones.
And PILAT3S opened its doors just last year, offering a state-of-the-art reformer pilates studio.
But now both have closed with immediate effect, after several weeks of silence due to 'legal constraints and an ever-changing landscape'.
In a statement shared last night, they wrote how the studios had become 'a community', and thanked members and instructors for being part of the journey.
They signed off: "We remain incredibly grateful for the community that was built and the moments shared within these walls."
Inside TRIB3 Leeds, which has announced its shock closure
TRIB3 and PILAT3S Leeds members with any outstanding memberships or credits are encouraged to get in touch with the business.
You can read their full statement here: "Dear TRIB3 and PILAT3S family,
"Firstly we would like to apologise that it has taken a little time to get this message out. But with legal constraints and an ever-changing landscape, we are now finally able to put this message out there:
"It is with a heavy heart that we share the news that the TRIB3 and PILAT3S Leeds studios are closed and we are exploring opportunities with potential interested parties to take over moving forward.
"Over time, these studios became so much more than just places to train. They became a community—built on energy, connection, and a shared commitment to showing up and pushing limits together. We are incredibly proud of what was created and the people who brought it to life every single day.
"We know this news will be upsetting and unexpected for many, and we truly appreciate your patience and understanding during this time.
"We want to thank every member, client, instructor, and team member who has been part of this journey. Your support, loyalty, and passion are what made these spaces so special, and it’s something that will not be forgotten.
"Should you have any queries regarding memberships, credits or any outstanding matters please contact tribeleeds@btguk.com.
"We remain incredibly grateful for the community that was built and the moments shared within these walls.
Emily Sergeant -
4th February 2025 
