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Samaritans is encouraging Leeds to have ‘a cuppa and a catch-up’ this Blue Monday
To ensure nobody struggles alone, on Brew Monday or any other day, Samaritans is reminding everyone to check in on friends, family, colleagues on 17 January.
Samaritans’ annual ‘Brew Monday’ campaign is back today to promote “how powerful listening can be”, not just on Brew Monday, but all year round.
Local volunteers are promoting “how powerful listening can be” by urging people to stop for “a cuppa and a catch-up” this Blue Monday.
In a bid to power through the cold winter months and to provide support on what is always said to be one of the ‘most depressing days of the year’, Samaritans is encouraging the nation to reach out to someone they care about for “a cuppa and a catch-up” as part of the annual ‘Brew Monday’ campaign.
While the third Monday in January is widely-known to have its challenges, the charity is keen to highlight that there’s no such thing as ‘Blue Monday’, as people can feel a range of emotions any day of the year.
Samaritans volunteers say they hear similar concerns all year round from those who contact the charity, with an average of 10,000 calls coming in each day.
Samaritans’ annual ‘Brew Monday’ campaign is keen to promote how powerful listening can be / Credit: Samaritans UK
From December 2020 – November 2021, Samaritans said that 46% of contacts that reached out for emotional support mentioned mental health and illness, 34% mentioned family, and 28% mentioned loneliness as a concern.
So, to ensure nobody struggles alone, on Brew Monday or any other day, Samaritans is reminding everyone to check in on friends, family, colleagues on 17 January.
Don’t worry if you’re not a big tea or coffee drinker, or you’re reading this after 2022’s Blue Monday has been and gone, as Samaritans stresses that the campaign is not really about that – it’s more about connecting and really listening to each other.
“We know how powerful listening can be,” said Lynn Sbaih – Branch Director at Stockport Samaritans.
“As we enter another winter in these difficult times, we are encouraging people to look out for their family, friends and work colleagues and be that listening ear that they might just need.
“It doesn’t matter if it’s Monday morning or Thursday night, or if you’re drinking lemonade, black coffee or apple juice, if you’re sharing a cup of something and listening, you’re making a difference to someone’s day.”
The Bluebird Bakery in Acomb is hosting a Brew Monday event in honour of the occasion, but there are plenty of virtual events going on around the country too.
New research has revealed a global ranking of cities with the best customer service, with Leeds taking one of the top spots.
If you've been wondering which cities across the world are the friendliest of them all, then look no further because MoneySuperMarket have done the work for us in a new study.
In a world where social media culture plays a huge part in people's lives, online customer reviews are pretty important to local businesses.
To uncover the global locations that are home to the best customer service, the businesses insurance experts analysed over 100,000 reviews of leisure and hospitality businesses in 107 cities worldwide.
They looked at the language in the reviews to see how often friendly workers and staff were mentioned, building a global ranking of the cities where customer service truly stands out.
Out of a whopping 107, Leeds came in at a very respectable number 12. Now we think that's pretty good going.
Outside of the UK, Hanoi, Paris, Montreal and Abu Dhabi were highlighted for their friendly customer service whilst Edinburgh tops the global ranking, with Liverpool, Birmingham and Bristol also making the world’s top 10.
The top 10 cities in the UK with the best customer service are as follows:
Edinburgh
Liverpool
Birmingham
Bristol
Belfast
Leeds
Glasgow
Cardiff
Manchester
London
Alicia Hempsted spoke on the study: “As businesses grow and engage with more customers, it’s important to make sure they’re protected. Public liability insurance is an important safeguard for those working with the public, helping to cover costs if something goes wrong, while also showing customers that their experience is taken seriously - from the moment they walk through the door to long after they’ve left.”
Prime Minister expected to announce extra bank holiday if England win the 2026 World Cup
Danny Jones
Prime Minister Keir Starmer is reportedly set to announce an extra bank holiday if England win the 2026 FIFA World Cup.
What a way to sign off from the highest office in Great Britain, eh?
According to Sky News journalist Beth Rigby, the outgoing PM is expected to reveal an extended period of celebration across the country if/should/WHEN (you’ve got to believe) the Three Lions reach this year’s World Cup final and lift the biggest prize in global sport.
Starmer may be gearing up to leave No. 10 Downing Street soon, but he can certainly earn himself a few more points in the pros column should this familiar rumour come to fruition.
As Rigby states in her post on X, this decision would fall just before the transition in leadership, with Greater Manchester’s own Mayor Andy Burnham all but confirmed at the head of the table already within the Labour Party cabinet.
The incumbent announced he would resign last month, with Burnham declaring himself in the running not long after, winning the Makerfield seat and marking his return as an MP after nearly a decade away from Parliament.
Regarding the still only potential bank holiday – Thomas Tuchel’s side still need to make it through the quarter-final and the semis, remember – the Sky reporter states that the following Friday, 24 July, is the most likely date.
Understandably, plenty on social media are already rejoicing over the prospect, but some aren’t content with waiting a week to carry on the post-trophy lift party, with many arguing that it should be the Monday morning immediately after the final next Sunday (19/2/2026).
Let’s be honest, there’ll be lots of people pulling sickies regardless of whether or not their bosses are left to grant a day off.
Many have already rightly argued that such decisions should have been made in the past after the Lionesses won not just one but two back-to-back European Championships; we’re willing to forgive and move on if the powers that be make it happen this time.
Starmer recently said that despite always believing England will “go all the way”, he didn’t want to jinx anything, simply telling the BBC’s Chris Mason: “Ask me again if we make the final.”
Either way, the general jubilation should England end 60 ‘years of hurt’ will be nothing short of colossal, and it would only feel right given the sheer gravity of the would-be achievement.
We’re even getting excited merely by the idea of some additional and, at present, strictly hypothetical pre- and post-match entertainment…
The Hoot -
17th January 2022 
