Primark has confirmed it is conducting a review of its unisex changing rooms policy after a woman has complained two men walked in on her.
Earlier this year, the fashion giant decided they would no longer have separate male and female changing rooms at its stores across the UK.
Instead, they would be opting for the introduction of gender-neutral cubicles that allow people of all genders to change alongside one another.
But now, a woman has taken to social media to share her recent experience, and her account has prompted the chain to confirm it will “review our approach to fitting rooms”, reports The Manc.
Charlotte Kirby, 25, uploaded a tearful video to TikTok last Friday 23 September, saying that two different men pulled back the curtain of the cubicle she was in on separate incidents while she was trying on clothes at the Primark store in Cambridge.
Image: Primark
Ms Kirby said she felt she needed “to get the word out” with her video.
“I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room, which I’m all for and I love that because it makes everyone feel included,” Ms Kirby explained in her now-viral video.
“But twice men opened the curtain and walked in on me.
“Luckily, both times I was wearing clothes but I could easily not have been. It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.
“The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain]. Both times I was so shocked and I said ‘oh, sorry’ as if it was my fault.
Image: Trafford Palazzo
“I just want to say to everyone to please be careful, and if you are going in a changing room, don’t go in on your own. I know I will never be doing that again."
Ms Kirby said the staff at the Cambridge Primark branch were “amazing” when she told them what had happened, and they even walked her back to her car after afterwards as she did not feel safe.
Primark says customers who are uncomfortable changing in a unisex fitting room can speak to a member of staff at any UK store, who will then direct them to “easy access” changing facilities that have a lockable door.
In a statement addressing Ms Kirkby’s experience, a spokesperson for Primark said: “We are really sorry to hear of this customer’s experience.
“It shouldn’t have happened and we’re urgently investigating.
“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
Whitelock’s Ale House has announced the return of its annual Beer Festival - hoorah!
There’s nothing quite like a nice fresh pint, and we all know Whitelock’s Ale House know how to pour a good one.
So it's with great glee that we can fill you in on their upcoming Beer Festival which will be returning to the iconic festival from Thursday 18 to Sunday 21 June 2026.
The four-day festival will celebrate the best of independent brewing in Leeds, with beers sourced exclusively from local breweries.
Featured breweries will include Northern Monk, Kirkstall Brewery, Anthology, Amity Brew Co. and more.
Known as the oldest pub in Leeds, Whitelock’s Ale House has long championed independent beers and local brewing culture.
Image: Supplied
This year’s festival aims to spotlight the strength and diversity of the city’s brewing scene, with the tagline 'Beer tastes better up north!'
Beer will be pouring throughout the weekend across Whitelock's Ale House and The Turk's Head, with further brewery announcements and festival details set to be shared in the coming weeks via their Instagram.
The best part? Entry to the festival is completely free.
Talking about this year’s festival, General Manager Beth said: “Beer has always been at the heart of Whitelock’s, so this felt like the right year to celebrate both the breweries on our doorstep and the city we’ve called home for more than 300 years.
"Leeds has a brilliantly strong independent beer scene right now, and we’re looking forward to showcasing some of the best breweries the city has to offer across the weekend.”
You can find out more about Whitelock's Ale House and their fabulous Beer Festival here via their website. Cheers to that!
Inside Leeds’ very first sauna and ice bath cafe hidden behind a railway arch
Clementine Hall
Get ready to take the plunge Leeds, as a community-led sauna and ice bath concept has landed in the city centre.
Hidden behind a railway arch in Saxton Gardens, Kontrast has brought its popular sauna and ice bath concept to the city.
Following the huge success of its Manchester site, Kontrast Leeds combines saunas, ice baths and a cafe designed to bring wellness into everyday life.
The Leeds space features two traditional saunas, one infrared saunas and four ice baths each varying in temperature between 3 and 13 degrees.
Images: The Hoot Leeds
The space is absolutely gorgeous, complete with trendy tin ceilings, fairy lights and soft furnishings.
Plunge pools can be enjoyed solo or shared, depending on what guests choose, giving people the opportunity to shape each session around exactly what they need that day.
Images: The Hoot Leeds
The same goes for the saunas, with one silent and one sauna giving guests the option to come for conversation or reflection.
Single sessions will cost just £12 for 45 minutes, with 90-minute sessions from £20.
There's a fab little cafe too offering all sorts from electrolyte slushes to ginger shots and a range of coffees and matcha.
Images: The Hoot Leeds
Known for making sauna and ice feel more accessible, welcoming and community-driven, Kontrast has grown beyond regular sessions to become a base for recurring events. These include their live ambient DJ set event, Unwind, which celebrates local talent, and their weekly run club, both of which the team hopes to bring to Leeds as part of building a similar sense of community in the city.
Officially opening their doors this Friday 29 May, Kontrast are offering free sessions over the weekend so you can try before you buy. Book your spot here.
The Hoot -
28th September 2022 
