Karen’s, the diner where chefs and servers are deliberately rude to their clientele, has been hit with a zero food hygiene rating.
The popular Australian chain – which has opened UK sites in Sheffield, Birmingham, Leeds and Manchester, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve, reports The Manc.
According to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating.
The Sheffield branch currently has a rating of two out of five, and the Birmingham diner has a score of one, meaning major improvement is needed.
Image: The Manc Group Image: The Manc Group
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
Venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
Image: The Manc Group
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
The North West’s most ordered burger has landed in Leeds, and it’s easy to see why it’s loved by so many.
If you don't know about Burgerism, then get to know.
The iconic burger brand, which started life as a dark kitchen off an industrial estate in Salford, is now almost ready to welcome fans into its first Leeds location.
Set to open tomorrow – Wednesday 23 September – Burgerism will be serving up their signature smash burgers from a new site over in Meanwood.
Images: The Hoot Leeds
The site sits right next to The Meadwood Tavern on Meanwood Road, the perfect location for if you're out and about and looking for a bit of grub after a few pints.
The interior is sporting the bright Burgerism orange, and although it is mainly a takeaway restaurant there are a few seats for sit-in.
You’ll be able to order your food at the counter, via self-service kiosks, or through click-and-collect on the Burgerism website.
Images: The Hoot leeds
Highlights on the menu will, as always, include the fan-favourite Cheesed (two smashed patties, cheese, lettuce, tomato, pickle, onion and the brand’s signature sauce, served in a seeded brioche bun), as well as a range of chicken burgers, fries, and wings.
Everything is made fresh to order, and even their sauces and dips are made entirely in-house.
Images: The Hoot Leeds
And the good stuff doesn't stop there, as to celebrate the grand opening they'll be giving away the first 100 customers from 5pm a 'Comeback Card' where you'll eat on them during your next visit. So get there early if you don't want to miss out
The Meanwood site will be the sixth Burgerism site following its five openings elsewhere in Greater Manchester.
A new açai cafe promising to be Leeds’ ‘neighbourhood social club’ is opening soon
Clementine Hall
An independent açai bowl pop-up is opening a permanent cafe in Leeds city centre.
It seems the açai bowl trend isn't over just yet, and we're absolutely not mad about it.
The aesthetically purple frozen treat isn't just delicious, but is also known to have numerous health benefits making it guilt-free and the perfect post-workout pick me up.
You may remember Açai Social Club that opened as a pop-up in the Victoria Quarter last year, and now they're moving into a permanent spot in the city centre.
Run by a lovely husband and wife duo who have spent the last 15 months exploring cafes around the world, it's safe to say they know exactly what they're talking about.
Their açai is made with the very best ingredients, topped with the freshest fruit and sprinkled with their homemade granola - it doesn't get much better then that does it?
Announcing the very exciting news to Instagram, they said: "Açai Social Club is getting a home. Our very first store is officially on the way! We’ve been working behind the scenes to create a space that’s more about than just açai.
"What started as an idea is finally becoming something you can walk into…There’s still a lot we’re keeping under wraps for now, but we’re so excited to finally share the beginning of what’s to come.
"We can’t wait to open our doors and welcome you in. Your new neighbourhood social club, coming soon."
The exact location of the cafe and its opening date is still under wraps, but we'll of course keep you updated as and when we find out.
Georgina Pellant -
15th March 2023 
