Karen’s, the diner where chefs and servers are deliberately rude to their clientele, has been hit with a zero food hygiene rating.
The popular Australian chain – which has opened UK sites in Sheffield, Birmingham, Leeds and Manchester, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve, reports The Manc.
According to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating.
The Sheffield branch currently has a rating of two out of five, and the Birmingham diner has a score of one, meaning major improvement is needed.
Image: The Manc Group Image: The Manc Group
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
Venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
Image: The Manc Group
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Food critic Camilla Long visited Leeds for her latest review for The Times with her sights set on Horsforth's finest - Bavette Bistro.
Ever since opening back in 2024, Bavette Bistro nestled in the leafy suburb of Horsforth has made waves across the country for its sheer brilliance.
It's pretty much received five star reviews across the board and been handed awards from left, right and centre. And rightly so.
The Good Food Guide crowned Bavette the best local restaurant of 2024, and Michelin handed them a well deserved Bib Gourmand - so it's safe to say it's not just us who think it's really something special.
So it was only a matter of time until The Times popped in for a review, and this one is truly glowing.
Images: The Hoot Leeds
The review labels Bavette as "warm, unmannered and unpretentious" as well as "authentically French".
Long describes the food as "gorgeous, confident, surprising" with a menu that "isn’t too long" and "filled with sturdy, noble dishes, whiffing mightily of the sea and the soil."
It continues: "All of it made with generosity and cheer, served fast by nimble waiters, with a long, if slightly eccentric, wine list. To bang out French dishes with this much fiddly detail and to do it to a full room is not easy. Yet all four courses came in under two hours, for about £75 a head, which in London terms is nothing.
"It’s not that this place was perfect, it’s that it was decidedly not perfect. A bit too much chat about the menus; the oeufs in the meurette not quite runny enough. But the point is: it didn’t matter. All of it came charmingly together. It felt relaxed, just right."
The review is then wrapped up with a pleasing five stars, the cherry on top of the cake.
It's a review only restaurants can dream of, and we can't think of a more deserving team - congratulations Bavette.
Team behind Headrow House and Belgrave to take over and reopen Woodside just one year after opening
Clementine Hall
The foodie-favourite restaurant and bar is now under new management.
The eagle-eyed amongst you may have noticed that Woodside has sadly been closed for a few months.
We certainly have, and ever since December we've had a Woodside Sunday roast-shaped hole in our hearts that's been gasping for one of their glorious Marmite glazed parsnips.
But luckily, it has now been confirmed that Woodside isn't going anywhere as Superfriendz, the team behind Headrow House, Belgrave and many other top Leeds spots will be taking over. Hallelujah.
Images: The Hoot Leeds
Woodside opened at the end of 2024 from the owners of The Brunswick and The Melbourne.
Labelling itself as a 'neighbourhood eatery and bar', Woodside quickly became a favourite amongst Leeds foodies and was known for its smoked meats, great cocktails and stellar Sunday roasts (do I need to talk about the parsnips again).
The menu was fresh and innovative, with oysters topped with kiwi granita and an incredibly garish banana split standing out as highlights.
Images: The Hoot Leeds
We hope that the new management continues to maintain Woodside's brilliance, but mainly we're just so glad that it's sticking around.
Superfriendz take care of a whole host of spots in the city, including proper Leeds favourites Headrow House, Belgrave Music Hall and Waterlane Boathouse.
Announcing the news to Instagram, Woodside said: "After a longer-than-expected winter break, Woodside is back and will reopen on Thursday 19th March!
"Your favourite neighbourhood bar and eatery returns with the same warm welcome, but an all new management team.
"We can’t wait to see you so keep your eyes on our socials for news on great food and drinks, big screen sports, quizzes and more.
"We’d also like to thank Sam and the original team for all the hard work that went into setting-up the venue. We hope we can do it justice."
Georgina Pellant -
15th March 2023 
