Leeds

Fantastic Leeds bakery owner claps back at one-star review calling him ‘silly man’

'We'll keep working hard, you keep working on those manners'

Daisy Jackson Daisy Jackson - 14th September 2026

One of Leeds' most popular independent bakeries has addressed a recent one-star review, which slammed them for being sold out of sandwiches.

Silver's Bakehouse, which comes from the same team behind Silver's Deli, suggested that the reviewer should 'work on their manners'.

The review hit out at the Farsley bakery for being sold out of sandwiches by the time they travelled 'an 80 minute round trip', describing owner Chris Riley as a 'silly man'.

The reviewer said they have been 'loyal high-spending customers since the first one opened' but wrote that they won't be visiting Silver's again after being left empty-handed.

They wrote: "It's all very good being mr instagram but things can go south very quickly silly man, make more sandwiches if you are going to be sold out in the first hour, don't risk the disappointment!!!"

Silver's Bakehouse has now publicly shared and responded to the review, stressing that they won't tolerate 'rudeness' and detailing the hard work that goes on behind the scenes.

He said: "Let me explain again for you, David…

"We start baking at 5am and rarely finish before 6pm. Everything is made fresh, by hand, often taking days to prepare, in a very small bakery. You can literally see how small it is - and we utilise every inch.

"We make as much as we physically can. Sometimes we sell out earlier than we’d like, and we’re incredibly grateful that so many people want what we make. But there is, unfortunately, a limit to how much we can produce.

"For the record, I’m not overly enthused about being “Mr Instagram” - what a truly horrendous phrase to conjure up. I managed to avoid it for years, but needs must and all that.

"I am genuinely grateful for your custom, David. Rudeness, however, I’m considerably less enthusiastic about.

"So yeah, we’ll keep working hard. You keep working on those manners."

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Featured image: The Hoot Leeds