Karen’s, the diner where chefs and servers are deliberately rude to their clientele, has been hit with a zero food hygiene rating.
The popular Australian chain – which has opened UK sites in Sheffield, Birmingham, Leeds and Manchester, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve, reports The Manc.
According to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating.
The Sheffield branch currently has a rating of two out of five, and the Birmingham diner has a score of one, meaning major improvement is needed.
Image: The Manc Group Image: The Manc Group
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
Venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
Image: The Manc Group
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Popular pizza pop-up Edges Pizza has opened a permanent home in Leeds city centre.
Last summer you may have had the privilege to enjoy a slice of Edges Pizza at one of their many pop-up residencies across the city.
Their longest stint was at the sun-drenched roof terrace of Green Room, and it's safe to say their pizza went down an absolute treat.
Since then they've been a little quiet, but all for good reason. Edges Pizza has just opened a permanent new takeaway under the arches in Holbeck, and it's absolutely class.
Images: The Hoot Leeds
Owners Grace and Edge who are from Harrogate opened Edges two years ago, taking inspiration from trips to New York over the years.
They've completely transformed the space into a proper love letter to the big apple. It will operate mainly as a takeaway, but there is a small seating area where you can perch and tuck into your pie.
Images: The Hoot Leeds
The menu is perfectly curated, consisting of eight pizzas and three dips. And trust us, they are absolutely massive.
We opted for the American Hot with spicy pepperoni, banana peppers and parmesan as well as the mushroom pie topped with garlic creme fraiche and chestnut mushrooms.
Drizzled and dunked into moreish hot honey, it's rivalling some of the best pizza in the city.
Images: The Hoot Leeds
For now, grabbing a pizza from Edges operates through a pre-order system. Pre-orders open at 12pm the day before via their website, you can pick your collection time and then you simply have to rock up and get your pizza.
There's loads of parking available nearby and if there are any remaining slots available you can pre-order up to an hour before collection.
We've got a feeling they're going to very busy indeed.
Dishoom announces official opening date for new Leeds restaurant
Clementine Hall
It's the moment we've all been waiting for, Dishoom is coming to Leeds.
The whispers of Dishoom's arrival in Leeds city centre have been going on for a while now, but over the past few weeks it has started to feel very real.
Taking over the beautiful old Flannel's site on the coveted Vicar Lane, signs started to pop up for Dishoom and work was cracking on fast.
Well now, we have an opening date - and we don't have long to wait.
Dishoom Leeds will open on Monday 3 August, with guests being able to enjoy 50% off food during an initial soft-opening period, ahead of the official opening on Friday 14 August.
Images: The Hoot Leeds
As with every Dishoom café, the Leeds restaurant begins with a story. This one takes inspiration from the extraordinary true events surrounding the explosion of the SS Fort Stikine in Bombay Dock in April 1944, a wartime disaster that sent gold bars flying across the city.
Legend has it that some of the missing gold was never recovered. Some was discovered embedded in walls and rooftops across Bombay. Other pieces quietly disappeared into the hands of lucky citizens, melted into bangles or hidden away in drawers.
Dishoom Leeds reimagines the fortune made from the gold bars and guests will discover subtle references to the glamorous mid-century details through the interiors and artwork, giving playful nods to Bombay’s golden age.
With all day dining available, guests can dine on the beloved breakfast right through to late evening feasting, with the café will serve a lovingly curated menu of Bombay comfort food inspired by the city’s cafés, grills, street stalls and family kitchens.
Shamil Thakrar, co-founder, also known as Head Babu, at Dishoom, said: “Leeds is a city with tremendous warmth, creativity and character, full of people who know the value of gathering together over good food and drinks. Bringing Dishoom here has long been a dream for us.”
"The story behind this café is rooted in one of Bombay’s most extraordinary moments – the day gold bars fell from the sky after the explosion of Fort Stikine in 1944. Amidst the tragedy and chaos, there were also tales of unexpected fortune, human resilience and hopeful reinvention. We were captivated by this, and we cannot wait to welcome Leeds into the café that pays homage to the heritage of Bombay.”
Georgina Pellant -
15th March 2023 
