Primark has confirmed it is conducting a review of its unisex changing rooms policy after a woman has complained two men walked in on her.
Earlier this year, the fashion giant decided they would no longer have separate male and female changing rooms at its stores across the UK.
Instead, they would be opting for the introduction of gender-neutral cubicles that allow people of all genders to change alongside one another.
But now, a woman has taken to social media to share her recent experience, and her account has prompted the chain to confirm it will “review our approach to fitting rooms”, reports The Manc.
Charlotte Kirby, 25, uploaded a tearful video to TikTok last Friday 23 September, saying that two different men pulled back the curtain of the cubicle she was in on separate incidents while she was trying on clothes at the Primark store in Cambridge.
Image: Primark
Ms Kirby said she felt she needed “to get the word out” with her video.
“I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room, which I’m all for and I love that because it makes everyone feel included,” Ms Kirby explained in her now-viral video.
“But twice men opened the curtain and walked in on me.
“Luckily, both times I was wearing clothes but I could easily not have been. It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.
“The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain]. Both times I was so shocked and I said ‘oh, sorry’ as if it was my fault.
Image: Trafford Palazzo
“I just want to say to everyone to please be careful, and if you are going in a changing room, don’t go in on your own. I know I will never be doing that again."
Ms Kirby said the staff at the Cambridge Primark branch were “amazing” when she told them what had happened, and they even walked her back to her car after afterwards as she did not feel safe.
Primark says customers who are uncomfortable changing in a unisex fitting room can speak to a member of staff at any UK store, who will then direct them to “easy access” changing facilities that have a lockable door.
In a statement addressing Ms Kirkby’s experience, a spokesperson for Primark said: “We are really sorry to hear of this customer’s experience.
“It shouldn’t have happened and we’re urgently investigating.
“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
If your skincare routine has been needing an upgrade, there's some good news waiting for you inside Trinity Leeds.
The shopping centre has just welcomed Moida, a brand-new beauty retailer specialising in authentic Korean skincare, bringing some of the world's most sought-after K-beauty products to Leeds.
Named after the Korean word meaning 'to gather' or 'come together', moida is all about making Korean skincare easy to discover and accessible for everyone.
Inside the new store that has taken over the old Claire's Accessories site, shoppers can expect an extensive range of handpicked products from some of the biggest names in K-beauty, including Beauty of Joseon, Dr. Althea, TIRTIR, Medicube, Biodance, and more cult-favourite brands.
The collection has been curated by a team of Korean beauty experts with close links to Korea, meaning customers can expect everything from viral TikTok sensations to exclusive products that are often difficult to get hold of elsewhere in the UK.
Moida K-Beauty has opened in Trinity Leeds. Credit: The Hoot Leeds
Steven Foster, Centre Director at Trinity Leeds, said: "With Korean skincare still increasing in popularity, moida brings an exciting new concept to the centre. Offering guests viral products alongside everyday essentials, plus the chance to browse new brands in-store will be a fantastic experience.
"We know moida is going to be a brilliant addition for both existing fans of K-beauty and those keen to discover it for the first time."
It's the latest announcement following the recent launches of Lane7, Footasylum, LEGO, Jerk Junction, The Fragrance Shop and schuh at Trinity Leeds.
Leeds man jailed for life after being found guilty of dozens of sexual and physical assault offences
Emily Sergeant
A man from Leeds has been jailed for life after being found guilty of dozens of sexual and physical assault offences.
Paul Benstock - aged 62, of Appletree Court in the village of East Ardsley - appeared at Leeds Crown Court last week where he was sentenced after being convicted of more than 40 offences committed against five victims,
Following a Leeds Safeguarding investigation, Benstock was found guilty of a number of sexual offences and physical assaults against both adult and child victims, including 14 counts of rape - with these offences having thought to have taken place over a 22-year period between 1998 and 2020.
Benstock was also identified as being involved in the making of indecent images of children following an operation by the National Crime Agency’s Child Exploitation and Online Protection Command (CEOP), and was also found guilty of these offences.
"Much of Benstock’s offending was against victims who were children at the time," explained Detective Sergeant Michelle Barnes, of Leeds Safeguarding Unit.
"His victims have shown incredible bravery in giving us detailed accounts of what has taken place and then again supporting the trial process by giving evidence when Benstock refused to take accountability for his awful crimes."
Benstock was sentenced to 37 years imprisonment.
He was also made the subject of a Sexual Harm Prevention Order and has been placed on the Sex Offenders Register indefinitely, West Yorkshire Police has confirmed.