"Evri's repackaging from Hermes early on in 2022 has clearly not helped it to shake off its past reputation," admitted Oli Townsend from MoneySavingExpert.com.
Evri has once again been voted the worst parcel delivery firm in the UK, according to those who voted in an annual survey, reports The Manc.
Less than two months after the company unfortunately found itself at the bottom of the 2022 parcel league table for the second year running, meaning it was the worst-performing parcel delivery firm in the country, Evri - which famously rebranded from Hermes in March 2022 after reports of parcel mishandling - has now been handed yet another blow by customers in an annual user survey.
The company performed the worst in MoneySavingExpert's (MSE) annual poll, which asked users to rate their experience of each delivery firm they had used during the past 12 months.
MSE asked its users to rate each company as either 'great', 'OK' or 'poor'.
More than 43,000 users took part in the annual survey, and they casted over 300,000 votes.
Out of the over 300,000 votes casted, Evri received more than 39,000 votes, with 62% rating it as 'poor', which is not only up from 48% in 2022, but also "significantly worse" than the other firms at the bottom of the poll, according to MSE.
39% of users rated Yodel as 'poor', while 22% rated UK Mail as 'poor'.
Evri voted UK's worst parcel delivery company again in annual survey / Credit: Evri
On the other end of the spectrum meanwhile, Amazon Logistics secured the top spot on the poll for a second year in a row, while DPD remained in close second place for a third year, followed by sister company DPD Local.
Overall, five of the 17 firms were rated better this year compared to last year's poll, according to MSE - with UPS and Fedex UK both rising three places.
However, Royal Mail performed significantly worse this year and dropped from fourth to eighth place.
The company performed the worst in MoneySavingExpert's annual poll / Credit: Evri
"Evri's repackaging from Hermes early on in 2022 has clearly not helped it to shake off its past reputation," admitted Oli Townsend from MoneySavingExpert.com.
"In fact, scoring a poorer rating than the previous year.
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"While some firms have really been delivering – quite literally – others have too often fallen short, and we've seen many reported issues of long delays, damaged items, or parcels just not turning up at all in recent months.
"So it's more important than ever for consumers to know their rights and use them."
Featured Image - Evri
News
A huge football fan zone with space for up to 1,000 fans has opened in Leeds
Trinity Leeds is transforming Trinity Kitchen into the ultimate space to watch all the World Cup 2026 action together.
Looking for somewhere to cheer on England in the 2026 World Cup? Don’t fret, we’ve got you covered.
Foodie hotspot Trinity Kitchen has been completely transformed into the ultimate fan zone with space for up to 1,000 cheering fans.
And they’ve made sure that nobody misses out on the action.
There are three super-sized 5x3m screens dotted around the space, so wherever you go you won’t miss out on a goal.
Images: The Hoot Leeds
There’s also a brand-new bar courtesy of local favourites Northern Monk named the ‘Northern Monk Trinity Tap’.
The tap will feature two, seven-metre bars with a whopping 20 beer taps to keep you refreshed and hydrated during the tournament, because cheering the lads on really can be thirsty work.
If you don’t fancy a beer there’s also cocktails, wine and soft drinks on offer as well - so nobody has to miss out.
Images: The Hoot Leeds
Feeling peckish? Of course there’s 11 street food vendors serving match day meals and snacks to keep you fuelled through the games.
Choose from Caribbean jerk chicken from Jerk Junction, Indian street food from Rolawala and loads more.
Entry is completely free but if you’re after a reserved seat on a table, tickets cost just £10.
Images: The Hoot Leeds
Josie Towning, Food and Beverage Manager at Trinity Leeds, said: “Trinity Kitchen will operate as normal during the day, transforming into a football fan zone in the evening.
“It will be one of the biggest World Cup venues in Leeds with three huge screens showing the games live and more dotted around Trinity Kitchen. There will be live roaming brass bands and DJs turning every England fixture into a true celebration.
“Fans can turn up and grab a space for free and we will also be offering table bookings for England games for those who want to guarantee the best spots to watch the drama unfold.
“Our line-up of street food vendors will serve bold flavours from around the world, while the all-new Northern Monk Trinity Tap will pour award-winning craft beers across 20 taps, making Trinity Kitchen the ultimate place to eat, drink and experience every unforgettable World Cup moment."
It’s all kicking off on Wednesday 17 June for England v Croatia. So rally your mates together, get your England shirts on and grab your tickets here.
Featured image - The Hoot Leeds
News
Dishoom announces official opening date for new Leeds restaurant
Clementine Hall
It's the moment we've all been waiting for, Dishoom is coming to Leeds.
The whispers of Dishoom's arrival in Leeds city centre have been going on for a while now, but over the past few weeks it has started to feel very real.
Taking over the beautiful old Flannel's site on the coveted Vicar Lane, signs started to pop up for Dishoom and work was cracking on fast.
Well now, we have an opening date - and we don't have long to wait.
Dishoom Leeds will open on Monday 3 August, with guests being able to enjoy 50% off food during an initial soft-opening period, ahead of the official opening on Friday 14 August.
Images: The Hoot Leeds
As with every Dishoom café, the Leeds restaurant begins with a story. This one takes inspiration from the extraordinary true events surrounding the explosion of the SS Fort Stikine in Bombay Dock in April 1944, a wartime disaster that sent gold bars flying across the city.
Legend has it that some of the missing gold was never recovered. Some was discovered embedded in walls and rooftops across Bombay. Other pieces quietly disappeared into the hands of lucky citizens, melted into bangles or hidden away in drawers.
Dishoom Leeds reimagines the fortune made from the gold bars and guests will discover subtle references to the glamorous mid-century details through the interiors and artwork, giving playful nods to Bombay’s golden age.
With all day dining available, guests can dine on the beloved breakfast right through to late evening feasting, with the café will serve a lovingly curated menu of Bombay comfort food inspired by the city’s cafés, grills, street stalls and family kitchens.
Shamil Thakrar, co-founder, also known as Head Babu, at Dishoom, said: “Leeds is a city with tremendous warmth, creativity and character, full of people who know the value of gathering together over good food and drinks. Bringing Dishoom here has long been a dream for us.”
"The story behind this café is rooted in one of Bombay’s most extraordinary moments – the day gold bars fell from the sky after the explosion of Fort Stikine in 1944. Amidst the tragedy and chaos, there were also tales of unexpected fortune, human resilience and hopeful reinvention. We were captivated by this, and we cannot wait to welcome Leeds into the café that pays homage to the heritage of Bombay.”
The Hoot -
30th January 2023 
