Shopping

Co-op says ‘thank you’ to shoppers with £10 discounts following cyber attack

"We are so grateful to our member owners for their support and patience."

Emily Sergeant - 19th June 2025

Co-op is saying 'thank you' to shoppers for their cooperation during the recent cyber attack disruption with £10 discounts.

Last month, the supermarket retailer's stock was massively affected due to what was described as 'malicious attempts by hackers to access [its] systems', leaving shelves of stores across the UK bare, and payments by shoppers disrupted.

The company called it a 'highly complex situation', and also confirmed that hackers stole personal data - including members' names and contact details.

The Co-op was just one business to be hit by cyber attacks this year, with other major ones affecting several other retailers like Marks & Spencer and Harrods.

Co-op is offering shoppers £10 discounts as a 'thank you' following its cyber attack / Credit: Co-op (via Flickr)

Now that Co-op's 2,300 food stores nationwide have successfully returned to usual trading, the retailer wants to show gratitude to its 6.5 million members who supported the business while the attack was taking place.

To say 'thank you', Co-op is offering its members a 25% discount on a £40 shop, meaning they can get £10 off their purchases.

"I'm very proud that, thanks to the work of our colleagues, we are very near to making a full and complete recovery from the recent cyberattack on our Co-op," commented Co-op's Managing Director of Food, Matt Hood, "and I'm delighted to see our stores looking back to normal and being able to serve our shoppers and communities.