Karen’s, the diner where chefs and servers are deliberately rude to their clientele, has been hit with a zero food hygiene rating.
The popular Australian chain – which has opened UK sites in Sheffield, Birmingham, Leeds and Manchester, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve, reports The Manc.
According to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating.
The Sheffield branch currently has a rating of two out of five, and the Birmingham diner has a score of one, meaning major improvement is needed.
Image: The Manc Group Image: The Manc Group
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
Venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
Image: The Manc Group
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
A new cocktail bar is coming to Leeds city centre.
If you know a thing or two about cocktails, or just drinks in general, then you're going to be very excited about this news.
The very talented team behind Roland's on Call Lane and The Domino Club, just to name a few, are setting their sites on a brand-new venture.
Introducing Paper Plane, an intimate new cocktail bar that will be taking over the old Casa site in the city's beautiful Grand Arcade.
Paper Plane will be inspired by the glamour of 1970s air travel and will be a vinyl-only listening bar, serving a world-inspired cocktail menu alongside a carefully curated whisky collection.
The space will be lovely and intimate, with around just 40 covers, designed to transport guests somewhere completely different from the minute they step foot through the door.
And what a location too, joining a whole host of fantastic independents in the arcade such as Alfonso's Deli, Stuzzi and Sonder.
For now, we don't know many more details about the project, but we already know it's going to be exceptional cas anything these guys do turns to gold.
Not only has Roland's been consistently one of the busiest bars on Call Lane since they opened back in 2014, but The Domino Club was recently crowned one of the best cocktail bars in the world. Now that is some accolade worth shouting about.
We'll keep you updated with Paper Plane's progress, but Roland's have stated that the site is hoping to open this coming autumn. So we really don't have long to wait.
Big name restaurant closes Leeds city centre site after seven years
Clementine Hall
A popular restaurant chain has closed permanently in Leeds city centre.
Popular pizzeria Franco Manca has closed its Leeds restaurant.
The chain was famed for its relaxed atmosphere, quick service and affordable sourdough Neapolitan pizzas that were on offer for as little as a fiver.
The chain occupied the site on the outskirts of Trinity Shopping Centre on Trinity Street, next door to Itsu and overlooking the back entrance of Marks and Spencer.
Hoardings have now gone up, signifying the site is now empty and Franco Manca has permanently closed.
Image: The Hoot Leeds
This can also be seen on Google when searching for the restaurant branch.
It was announced earlier this year that a number of Franco Manca's restaurants would be closing across the country.
This was down to a reconstructing plan approved by creditors for the chain. The brand said it had been knocked by “disproportionately high” UK taxes and a lack of business rates relief for hospitality.
Marcel Khan, chief executive of parent firm Fulham Shore, said at the time: “We are grateful for the support shown by our creditors today.
“Franco Manca is a fantastic brand with a strong heritage and loyal customer base. With this agreement in place, we will put the business back on a firm footing and press ahead with strengthening our customer offer and performance.”
The Leeds brand was not included in the initial list of restaurant closing, but it seems further closures were made.
Georgina Pellant -
15th March 2023 
