A new study has revealed the most ‘unreliable’ train operators in Britain, and it’s pretty grim reading for us northerners.
That’s because, in what likely doesn’t come as that much of a shock to the millions of people who regularly travel by train across the country, Avanti West Coast has claimed the not-so-coveted top spot on the list compiled by travel deal site Tripplo.
We all know that public transport can be tricky to rely on, right?
Image: Avanti
But, in a bid to find out which train companies are considered to be the most unreliable of them all, the Tripplo team analysed data from the Office of Rail and Road between January 2021 and September 2023 to find the percentage of train journeys that were either cancelled, or delayed by 15 minutes or more, from different rail operators.
Coming out on top was Avanti, as it was found to have a massive 15.36% of its trains cancelled or delayed on average between the analysed time frame, and that works out to just over one in six trains not arriving when expected.
Image: Avanti
These delays amounted to a staggering 1,289,833 minutes of delays, or in other words, passengers using Avanti services lost a total of 895 days of journey time because of delays.
The other North West representative on the list is TransPennine Express, which claimed seventh place within the top 10, and had an average of 9.29% of its services cancelled or delayed within the analysed timeframe.
Other train operators appearing in the top 10 include Hull Trains, London North East Railway (LNER), Cross Country Rail, and Grand Central Rail.
Image: Network Rail
Avanti being crowned Britain’s most unreliable comes after it was controversially awarded a long-term contract to operate the West Coast Main Line back in September of last year.
Before this, the company had previously been given until 1 April 2023 to continue running the route from London to Glasgow, but had been told that it needed to “drastically improve” its services if it was to stand any chance of having the contract extended further beyond that date, due to its chaotic past since taking over from Virgin in December 2019.
Despite many customers continuing to voice discontent with level of services during this time, the Department for Transport (DfT) still went on to award Avanti another six-month contract extension from the start of April onwards, after it deemed “significant improvements had been made since October”.
Following DfT reviews, once again, Avanti’s long-term contract to operate the line was subsequently awarded in mid-September 2023.
1,500 miles of roadworks have now been lifted across the UK.
With half term well underway already, and now millions of drivers set to hit the road over the next five days as Easter bank holiday weekend arrives, giving Brits two extra days off, National Highways has now confirmed that, as of today (Thursday 2 April), around 1,500 miles of roadworks have been lifted nationwide.
Roads are expected to be ‘especially’ busy tomorrow in particular (Good Friday), National Highways predicts, as this is the day people are most likely to head on a spring getaway.
So, in a bid to help ease congestion for drivers up and down the motorways, roadworks have been removed up until Bank Holiday Monday (6 April).
“By keeping 98% of routes clear, we’re supporting the wider economy where it matters most to tourism, freight, and local businesses,” National Highways said in a statement.
1,500 miles of roadworks have been lifted to help ease congestion for drivers this bank holiday weekend / Credit: pxfuel
The decision to lift the roadworks comes as a new national survey revealed a total of 71,254 breakdowns were recorded in spring (March–May) last year, compared with 56,702 in 2022.
It also showed that more than one in two (53%) UK drivers have broken down on a motorway or major A-road in their lifetime, highlighting how common the experience is for both drivers and passengers, and why it’s important to take relevant safety precautions from all sides.
29% of drivers think their breakdown could have been prevented with simple vehicle safety checks, but 17% admit to rarely or never conducting these.
National Highways echoes the statement that most of these incidents could be avoided through ‘quick and basic’ checks, and is urging drivers heading away this bank holiday weekend to familiarise themselves with how to do these before hitting the roads, so they can reach their destinations safely, saving costs and reducing delays for all road users in the process.
“Millions of people will be hitting the roads over Easter, and we want everyone to have a safe and smooth journey,” commented Colin Stevenson, who is the Road Safety Information Lead at National Highways.
“A few simple checks can help to prevent many of the breakdowns we see each year and help drivers avoid unexpected delays, cost and stress.
“Our teams work around the clock to keep motorways and major A-roads moving and these small steps from drivers can make a big difference.”
Millions of UK workers to receive pay rises from today as National Living and Minimum Wage increases
Emily Sergeant
Millions of workers across the UK are set to begin receiving substantial pay rises from today.
After the Government announced back in November that it would take the recommendations made by the Low Pay Commission, and increase both the National Minimum Wage and National Living Wage, those changes have now come into force in a bid to ensure people on lower incomes are ‘properly rewarded’ for their work.
If you’re unfamiliar with the Low Pay Commission, it’s an independent body made up of employers, trade unions, and experts whose role is to advise the Government on the minimum wage.
As mentioned, the rate recommendations introduced today were agreed unanimously by the Commission.
Millions of workers in the UK are getting pay rises from today / Credit: John Kakuk (via Unsplash) | Pexels
This means that the living wage, for eligible workers who are aged 21 and over, has now risen by 4.1% from today to £12.71 an hour.
For a full-time worker, that means a pay increase of £900 a year.
The National Minimum Wage rate for workers aged 18 to 20-year-olds has also increased today by 8.5% to £10.85 an hour, and then for 16 to 17-year-olds, and those on apprenticeships, the rate has increased by 6% to £8 an hour.
“The recommendations we made last autumn sought to balance the need to protect the economy and labour market, whilst providing a real-terms increase for the lowest-paid members of society,” commented Baroness Philippa Stroud, who is Chair of the Low Pay Commission.
“A lot has changed since we gave our advice to the Government last autumn, and we are now beginning to gather evidence for recommendations later this year.
“The current economic uncertainty makes it essential that the Commission hears from those affected by the minimum wage and builds consensus for evidence-based recommendations.
Workers aged 21 and over are now legally entitled to the National Living Wage after the age threshold for the highest rate was lowered from 23 in 2024.
National Minimum Wage rates are available to workers aged 16 upwards.
Emily Sergeant -
8th April 2024 
