A service station on the M62 near Leeds has just been handed the unfortunate title of the worst in the UK.
And if that wasn’t bad enough, it’s the second year in a row it’s been given the honour.
Merely a couple of weeks after the glorious Tebay Services – also known as the little slice of motorway service station heaven just off the M6 in Cumbria was named the best the country has to offer, a new survey has taken a look at the flip side.
If Tebay Services is the gold-standard for service stations, then at the other end of the spectrum, we’ve got Hartshead Moor East on the M62.
For the second year running, this service station situated between the two major northern cities of Manchester and Leeds has been the one that motorists have said they’d least likely to recommend to a friend.
Image: Wikimedia Commons
Run by and branded as Welcome Break, with popular food, drink, and retail chains such as Starbucks, KFC, Subway, Waitrose, WHSmith, and more operating inside of it, Hartshead Moor East has found itself at the bottom of an annual survey by Transport Focus – which is currently in its sixth year.
To compile the list of best and worst in the UK for 2023, the independent watchdog spoke to more than 30,000 visitors at 120 motorway services, and asked them about their views on the toilets, customer service, value of the food and drink, and electric vehicle charging facilities.
As a whole, motorway services performed well this year, with 94% of visitors saying they they were satisfied with their visit, which is up from 93% in 2022.
🚗 Calling all motorway enthusiasts, we spoke to more than 30,000 people to find the best motorway services.
🏆 The 2023 Motorway Services User Survey winner is... @motoway Rugby - for the second year in a row. Congratulations.
But when it comes to Hartshead Moor East, it was given the lowest overall satisfaction rating at 84%.
Visitors particularly pointed to the fact work to refurbish the toilets was underway during the survey period and portable toilets were in place.
Speaking on the results of the annual survey that Hartshead Moor East would rather forget, Anthony Smith – Chief Executive of Transport Focus – said: “Our survey shows motorway services offer a great experience with friendly and helpful staff and provide drivers with the opportunity to rest, relax and take a break before continuing their journey.
“But there is still room for improvement.
“This includes making sure the range of food and drink on offer is good value for money for visitors as cost of living increases continue to bite.”
Authentic Turkish street food is coming to Kirkgate.
Leeds city centre is gearing up to welcome yet another new food spot, and this one is all about homemade lahmacun, shawarma wraps and plenty of signature tahini sauce.
Tahin will open its doors at 10 Kirkgate, next to The Cat Cafe, and with signs already up we don't think it'll be long until they welcome their first customers.
The restaurant is listed as a Turkish restaurant that specialise in their homemade tahini sauce, hence the name.
According to the restaurant's Instagram profile which has been going for a few years, Tahin also specialises in home-made lahmacun wraps alongside shawarma wraps.
For anyone unfamiliar with lahmacun, the Turkish staple is often described as a thin, crispy flatbread topped with a richly seasoned mixture of minced meat, herbs and vegetables.
Wrapped up with fresh salad and sauces, it makes for a satisfying and flavourful lunch to enjoy on-the-go.
Their Instagram suggests that Tahin once existed before back in 2022, so although this may not be a completely new venture, we're nevertheless very glad to see them back.
Its location puts it right in the middle of one of Leeds' busiest areas, making it the perfect mid-shopping pit stop for those wandering around Briggate or stopping for a bite to eat before heading out on the town.
The new opening comes at a time when Leeds' food scene is continuing to expand, with a string of independent restaurants and street-food concepts opening across the city centre throughout 2026.
This Leeds bistro has been named one of the best restaurants in the UK to plan a staycation around
Clementine Hall
A much-loved neighbourhood Leeds restaurant has been given another major accolade.
There’s no shortage of brilliant places to eat in Leeds, but one Horsforth bistro has just been given a pretty huge seal of approval - and it might be worth planning your next staycation around.
The brilliant Bavette has been named one of the best neighbourhood restaurants in the UK to plan a staycation around by Condé Nast Traveller, appearing alongside a handpicked list of restaurants from across the country.
The list celebrates neighbourhood restaurants that are worth travelling for, with the magazine highlighting the growing appeal of venturing outside of busy city centres in search of smaller, more intimate places to eat.
Images: The Hoot Leeds
And Leeds has bagged itself a spot thanks to Bavette, and we can't say we're surprised.
The French-inspired neighbourhood bistro is run by chef Sandy Jarvis and his husband Clément Cousin.
Since opening in 2024, Bavette has quickly become one of the city's most talked-about restaurants, attracting diners far beyond its Horsforth home and scooping up accolades such as the 2024 Good Food Guide's Best UK Local Restaurant, a 2025 and 2026 Michelin Bib Gourmand, and a place in the 2026 National Restaurant Awards Top 100.
Condé Nast Traveller hails Bavette as "a true neighbourhood gem", saying: "The restaurant takes its cues from the couple’s London bistro roots, serving hearty yet elegant dishes made with seasonal ingredients.”
They finish by saying: "Reservations are hard to come by - but so worth it once you get your foot in the door."
We really couldn't agree more.
And while a trip to Horsforth might not technically count as a staycation for us Leeds locals, Bavette is certainly one restaurant worth crossing the city for.
Emily Sergeant -
6th October 2023 
