Karen’s, the diner where chefs and servers are deliberately rude to their clientele, has been hit with a zero food hygiene rating.
The popular Australian chain – which has opened UK sites in Sheffield, Birmingham, Leeds and Manchester, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve, reports The Manc.
According to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating.
The Sheffield branch currently has a rating of two out of five, and the Birmingham diner has a score of one, meaning major improvement is needed.
Image: The Manc Group Image: The Manc Group
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
Venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
Image: The Manc Group
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Whitelock's Ale House in Leeds are turning back the clocks for four days only.
Ever fancied giving time travel a go? Well now's your chance, as a historic Leeds pub are looking back to time gone by for the weekend.
Whitelock's Ale House are collaborating with Double Diamond beer, an iconic British pale ale made popular in the 70's and now somewhat having a resurgence.
From this Thursday 26 February until Sunday 1 March 2026, pints of Double Diamond will be available for just 25p.
Yep, you can't even get a Freddo for 25p these days let alone a cold, refreshing pint.
Guests will be able to grab their first pint of Double Diamond for 25p along with a nostalgic specials menu from the Whitelock's kitchen.
And if you know anything about their food, it's always class so this specials menu will be absolutely no exception.
The specials menu includes a french onion quiche, a coronation chicken sandwich, gammon, pineapple, egg and chips and to top it all off, a raspberry Swiss roll with custard.
You can get three courses for just £30 and you can either pre-order or order individually when you're there.
This is set to be a real blast from the past, so rally your mates together and prepare for a trip down memory lane and for what could be the cheapest pint of your life.
You can find out more and book your table at Whitelock's Ale House here.
Inside Kerala Canteen – the world’s first Kerala tapas restaurant in Leeds city centre
Clementine Hall
This modern restaurant in the heart of Leeds is redefining how we enjoy Indian cuisine.
If you haven't already dined at Kerala Canteen, then you are sincerely missing out.
Offering South Indian dining like you've never seen before, Kerala Canteen is the world's first Kerala tapas restaurant where guests can enjoy multiple dishes in one sitting.
And it's not just us who thinks it's class, the restaurant has earned recognition as one of the Top 100 Indian Restaurants in the UK, ranked among the Top 3 Indian restaurants in Leeds & Yorkshire, and awarded Best Restaurant by North Magazine — cementing its reputation as one of the region’s most exciting culinary destinations.
Image: Supplied
So, how does it work? Kerala Canteen isn't your traditional curry house, but the concept means you get to try more of the menu in one go.
Guests are encouraged to start with small plates and move onto curry bowls before sharing a biryani per person and ending with a delicious dessert.
The kitchen is led by renowned chef Bobby Geetha, known for appearances on MasterChef: The Professionals and Great British Menu.
Image: Supplied
Working alongside him is Abdulkhader Allingal Siddique, whose Michelin-starred kitchen background and deep-rooted Kerala heritage promise authenticity.
Together, they make the perfect dream team in the kitchen.
There's a huge selection of vegan and vegetarian options on the menu too so no one in your party has to miss out, with dishes like the chilli and tamarind cauliflower and gunpowder hasselback potatoes being standouts on the menu.
Visit on a Saturday and get involved in their iconic Bollywood Bottomless Brunch where for just £36 per person you can enjoy one bowl and one side alongside 90 minutes of free flowing drinks.
Image: Supplied
You can choose from prosecco, draught beer, cocktails, mocktails - trust us, the list is endless. And you can enjoy it all whilst bopping along to the best Bollywood beats. Find out more about the brunch here.
Visiting on a Sunday? You have to try their iconic T-Bone Sunday Roast experience, featuring a slow-braised T-bone steak finished in rich beef & bone marrow curry, paired with Yorkshire pudding and gunpowder potatoes. You'll never look at your mum's Sunday roast the same again.
Image: Supplied
Kerala Canteen also offers a private event space for your next big celebration that seats up to 100 guests with custom tapas menu and corporate dining packages available.
Located right next to Leeds Playhouse, it's the perfect spot for those visiting the city centre.
To book your table, take a look at Kerala Canteen's website - thank us later.
Georgina Pellant -
15th March 2023 
